Terms and Conditions

Terms and Conditions

At ON TIME PET STORE, we proudly advertise our own brand products and direct sales to our partner online platforms. Each of these platforms has its own rules and policies regarding use, returns, and refunds. We encourage you to review these terms before completing your purchase.

For any additional information or assistance, our dedicated team of experts is here to help ensure your satisfaction.

Return and Refund Policy

Return and Refund policy:

Terms of return: 30 days
State of return: unused
Reason for return: damaged or wrong product
Process for return: Follow the instructions and rules where the purchase was made and count on our assistance if necessary.
Process of refund: Follow the instructions and rules where the purchase was made and count on our assistance if necessary.
Contact details: service@ontimeecom.com

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