Terms and Conditions

Terms and Conditions:

ON TIME PET STORE advertises its own brand products and redirects sales to partner online sales platforms, each of which has its own rules and policies for use, returns, and refunds. Please consult these rules and conditions before completing your purchase and, whenever you need additional information, you can count on our team of experts who work diligently to ensure our customers' satisfaction.

Return and Refund Policy

Return and Refund policy:

Terms of return: 30 days
State of return: unused
Reason for return: damaged or wrong product
Process for return: Follow the instructions and rules where the purchase was made and count on our assistance if necessary.
Process of refund: Follow the instructions and rules where the purchase was made and count on our assistance if necessary.
Contact details: service@ontimeecom.com

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